Twitter suspension of the DC transit system account may well have been an unintended goof, or a software issue, but it's one more reason to stress how important it is for public agencies not to rely on the Musk-controlled, highly centralized system. What I said about why journalists should migrate off the birdsite goes for everyone else who wants to control their online destinies: https://www.techdirt.com/2023/01/04/journalists-and-others-should-leave-twitter-heres-how-they-can-get-started/