Let's start a thread about this again. What's something that 'everyone knows' in your field, but that would probably shock the general public if they learned about it? 
I'll start: every 'magical' and 'innovative' service from a tech company that works better than you would expect from a computer, only does so because there's a lot of unnamed people behind the scenes papering over all the broken stuff and manually fixing things. The company just isn't telling you that.
AGI, actually stands for A Guy Instead (of a computer).