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Bob Young“If you have turned on two-step verification and cannot access any of the alternate methods to get a verification, we cannot help you, sorry.” (Source: support(.)microsoft(.)com)Yesterday I tried to assist a client with Microsoft account recovery. This client had enabled 2FA/MFA on the account using the Microsoft Authenticator app. Then, the phone with the Authenticator app broke.There was no alternate 2-factor authentication enabled. No alternate email, no option for SMS (text messaging) verification, no Yubikey. When the client initially set up 2FA with the Authenticator app, they were offered the option to save recovery codes, but didn’t write them down.The client is highly educated. If you blame the client, I will block you, because you’re a jerk.Microsoft, and other companies, need to do a much better job of ensuring workable account recovery options are not just available, but actually enabled.This is a paid annual account. By default, Microsoft works hard at making sure at sign-up that you enable auto-renewal. Do you see the problem? The client can’t access the account, and will have to cancel the credit card to avoid continued payments.THE LESSON It’s up to you to make sure you have alternate account recovery mechanisms in place. The cloud service companies will not help you. They are not your friend. They don’t even make it easy to contact them to discuss account problems.If you’re not comfortable setting up secondary account recovery options, I can help. Do it now, before your phone breaks.<a href="https://infosec.exchange/tags/CallMeIfYouNeedMe" class="mention hashtag" rel="nofollow noopener" target="_blank">#CallMeIfYouNeedMe</a> <a href="https://infosec.exchange/tags/FIFONetworks" class="mention hashtag" rel="nofollow noopener" target="_blank">#FIFONetworks</a><a href="https://infosec.exchange/tags/AccountRecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#AccountRecovery</a> <a href="https://infosec.exchange/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#TechSupport</a> <a href="https://infosec.exchange/tags/RemoteSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#RemoteSupport</a>

We DistributeCan’t Find Your Pixelfed Account? There’s a Tool for That A groundbreaking new feature helps users figure out where their home server is at. <a href="https://wedistribute.org/2023/08/pixelfed-account-recovery/" rel="nofollow noopener" translate="no" target="_blank">https://wedistribute.org/2023/08/pixelfed-account-recovery/</a>

Pyrzout :vm:AI scammers target Gmail accounts, say they have your death certificate <a href="https://www.malwarebytes.com/blog/news/2024/10/ai-scammers-target-gmail-accounts-say-they-have-your-death-certificate" rel="nofollow noopener" translate="no" target="_blank">https://www.malwarebytes.com/blog/news/2024/10/ai-scammers-target-gmail-accounts-say-they-have-your-death-certificate</a> <a href="https://social.skynetcloud.site/tags/accountrecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#accountrecovery</a> <a href="https://social.skynetcloud.site/tags/spoofing" class="mention hashtag" rel="nofollow noopener" target="_blank">#spoofing</a> <a href="https://social.skynetcloud.site/tags/Google" class="mention hashtag" rel="nofollow noopener" target="_blank">#Google</a> <a href="https://social.skynetcloud.site/tags/Scams" class="mention hashtag" rel="nofollow noopener" target="_blank">#Scams</a> <a href="https://social.skynetcloud.site/tags/gmail" class="mention hashtag" rel="nofollow noopener" target="_blank">#gmail</a> <a href="https://social.skynetcloud.site/tags/News" class="mention hashtag" rel="nofollow noopener" target="_blank">#News</a>

Bob YoungThis is heartbreaking. Doing data recovery for people when a loved one dies is always a somber task, but this request shook me. I declined for now, telling the father that before I can get involved in a criminal investigation I need a written request from law enforcement.<a href="https://infosec.exchange/tags/cybersecurity" class="mention hashtag" rel="nofollow noopener" target="_blank">#cybersecurity</a> <a href="https://infosec.exchange/tags/datarecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#datarecovery</a> <a href="https://infosec.exchange/tags/accountrecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#accountrecovery</a>

SFLC India<a href="https://mastodon.social/tags/X" class="mention hashtag" rel="nofollow noopener" target="_blank">#X</a> <a href="https://mastodon.social/tags/Suspended" class="mention hashtag" rel="nofollow noopener" target="_blank">#Suspended</a><a href="https://mastodon.social/@sflcin" class="u-url mention" rel="nofollow noopener" target="_blank">@sflcin</a>'s Founder, Mishi Choudhary's account on X has been suspended. X did not give any intimation about the suspension or provide any reasons for suspending the account. Presently, an appeal has been filed through X. SFLC.in urges Global Affairs and Support team of X to provide clarification and restore the account urgently.<a href="https://elonsucks.org/@elonmusk" class="u-url mention" rel="nofollow noopener" target="_blank">@elonmusk</a> <a href="https://mastodon.social/tags/suspendedaccount" class="mention hashtag" rel="nofollow noopener" target="_blank">#suspendedaccount</a> <a href="https://mastodon.social/tags/freespeechmatter" class="mention hashtag" rel="nofollow noopener" target="_blank">#freespeechmatter</a> <a href="https://mastodon.social/tags/FreeSpeech" class="mention hashtag" rel="nofollow noopener" target="_blank">#FreeSpeech</a> <a href="https://mastodon.social/tags/accountrecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#accountrecovery</a> <a href="https://mastodon.social/tags/SFLCin" class="mention hashtag" rel="nofollow noopener" target="_blank">#SFLCin</a> <a href="https://mastodon.social/tags/India" class="mention hashtag" rel="nofollow noopener" target="_blank">#India</a>

passboltTired of dealing with forgotten passphrases and lost keys? No sweat, we've got you covered.🚨 Did you know Passbolt Pro users can recover their accounts if they lose their passphrase or recovery kit? Instead of deleting and starting over, users can request recovery, get approved, and download a new recovery kit.Watch the video: <a href="https://hubs.li/Q02G0xZ-0" rel="nofollow noopener" translate="no" target="_blank">https://hubs.li/Q02G0xZ-0</a>Revisit our blog post to learn more about this feature. <a href="https://hubs.li/Q02G0zWM0" rel="nofollow noopener" translate="no" target="_blank">https://hubs.li/Q02G0zWM0</a><a href="https://mastodon.social/tags/OpenSource" class="mention hashtag" rel="nofollow noopener" target="_blank">#OpenSource</a> <a href="https://mastodon.social/tags/PasswordManager" class="mention hashtag" rel="nofollow noopener" target="_blank">#PasswordManager</a> <a href="https://mastodon.social/tags/AccountRecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#AccountRecovery</a>

Bob YoungWhen A Loved One Dies – Data and Account Recovery “My brother died. I’m calling you to get into his computer for me. He had a lot of money invested in the stock market, and we can’t find his will. We’re hoping there are clues on the computer.”<a href="https://fifonetworks.com/when-a-loved-one-dies-data-and-account-recovery/" rel="nofollow noopener" translate="no" target="_blank">https://fifonetworks.com/when-a-loved-one-dies-data-and-account-recovery/</a><a href="https://infosec.exchange/tags/callmeifyouneedme" class="mention hashtag" rel="nofollow noopener" target="_blank">#callmeifyouneedme</a> <a href="https://infosec.exchange/tags/fifonetworks" class="mention hashtag" rel="nofollow noopener" target="_blank">#fifonetworks</a><a href="https://infosec.exchange/tags/cybersecurity" class="mention hashtag" rel="nofollow noopener" target="_blank">#cybersecurity</a> <a href="https://infosec.exchange/tags/datarecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#datarecovery</a> <a href="https://infosec.exchange/tags/accountrecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#accountrecovery</a>

PrivacyDigestAn Example of a Very Sad <a href="https://mas.to/tags/Google" class="mention hashtag" rel="nofollow noopener" target="_blank">#Google</a> Account <a href="https://mas.to/tags/Recovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#Recovery</a> Failure — and How It Affects Real People – Lauren Weinstein's Blog <a href="https://mas.to/tags/accountrecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#accountrecovery</a> <a href="https://mas.to/tags/fail" class="mention hashtag" rel="nofollow noopener" target="_blank">#fail</a> <a href="https://lauren.vortex.com/2023/05/17/google-account-recovery-failure-sad" rel="nofollow noopener" target="_blank">https://lauren.vortex.com/2023/05/17/google-account-recovery-failure-sad</a>

Graham CluleyGoogle is going to delete your data forever, if you haven't logged into your account for two years.Read more in my article on the Bitdefender blog: <a href="https://www.bitdefender.com/blog/hotforsecurity/google-is-going-to-delete-your-data-forever-if-you-havent-logged-into-your-account-for-two-years/" rel="nofollow noopener" target="_blank">https://www.bitdefender.com/blog/hotforsecurity/google-is-going-to-delete-your-data-forever-if-you-havent-logged-into-your-account-for-two-years/</a><a href="https://mastodon.green/tags/cybersecurity" class="mention hashtag" rel="nofollow noopener" target="_blank">#cybersecurity</a> <a href="https://mastodon.green/tags/google" class="mention hashtag" rel="nofollow noopener" target="_blank">#google</a> <a href="https://mastodon.green/tags/accountrecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#accountrecovery</a> <a href="https://mastodon.green/tags/2fa" class="mention hashtag" rel="nofollow noopener" target="_blank">#2fa</a>

Nishant KaushikThe announcement by Apple that soon you will be able to use a <a href="https://infosec.exchange/tags/FIDO2" class="mention hashtag" rel="nofollow noopener" target="_blank">#FIDO2</a> security key to secure your Apple ID is excellent. Would love to hear more detail on their <a href="https://infosec.exchange/tags/AccountRecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#AccountRecovery</a> options to allay people's concerns (I'm hearing they'll have social recovery), <a href="https://www.apple.com/newsroom/2022/12/apple-advances-user-security-with-powerful-new-data-protections/" rel="nofollow noopener" target="_blank">https://www.apple.com/newsroom/2022/12/apple-advances-user-security-with-powerful-new-data-protections/</a>

John DunnicliffeQuestion: What happens if my host instance (fosstodon.org) goes down permanently? Without warning. Let’s say they have a fire or didn’t pay their bills. I’m <a href="https://fosstodon.org/@dunnicli" class="u-url mention" rel="nofollow noopener" target="_blank">@dunnicli</a>Are there built in protections or recovery options built into the mastodon / fediverse systems to allow a user to get back up and running almost immediately? I’m very curious about this.<a href="https://fosstodon.org/tags/accountRecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#accountRecovery</a> <a href="https://fosstodon.org/tags/disasterRecovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#disasterRecovery</a>

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