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#clicktocancel

4 posts4 participants0 posts today
ResearchBuzz: Firehose<p>Ars Technica: Court nullifies “click-to-cancel” rule that required easy methods of cancellation. “A federal appeals court today struck down a ‘click-to-cancel’ rule that would have required companies to make cancelling services as easy as signing up. The Federal Trade Commission rule was scheduled to take effect on July 14 but was vacated by the US Court of Appeals for the 8th Circuit.”</p><p><a href="https://rbfirehose.com/2025/07/13/ars-technica-court-nullifies-click-to-cancel-rule-that-required-easy-methods-of-cancellation/" class="" rel="nofollow noopener" target="_blank">https://rbfirehose.com/2025/07/13/ars-technica-court-nullifies-click-to-cancel-rule-that-required-easy-methods-of-cancellation/</a></p>
Yazad<p>Question regarding California’s click-to-cancel law (Automatic renewal law),</p><p>* Costco wouldn’t let us check the price of appliances without a membership id.<br>* I purchased the membership online though their app and found the deals were shit.<br>* Couldn’t find a way to cancel through the app, chat asked me to call a number, they gave me yet another number of the local store and the store is asking me to come in-person to cancel.</p><p>Is this bs legal? Can they force me to come in to cancel and not offer any online means to cancel the membership? Is there a place where I can put in a complain for this practice?</p><p><a href="https://techhub.social/tags/clicktocancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clicktocancel</span></a> <a href="https://techhub.social/tags/California" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>California</span></a> <a href="https://techhub.social/tags/Costco" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Costco</span></a></p>
PrivacyDigest<p>The ‘Click-to-Cancel’ Rule Was Killed, but Consumer Advocates Could Revive It</p><p>A US court scrapped a rule requiring a simple method for canceling recurring <a href="https://mas.to/tags/payments" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>payments</span></a>. Experts are hopeful regulators will revisit the issue and ease consumers' rage over “subscription traps.”<br><a href="https://mas.to/tags/subscription" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>subscription</span></a> <a href="https://mas.to/tags/trap" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>trap</span></a> <a href="https://mas.to/tags/clicktocancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clicktocancel</span></a> <a href="https://mas.to/tags/click2cancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>click2cancel</span></a> </p><p><a href="https://www.wired.com/story/ftc-click-to-cancel-rule-killed-consumer-advocates-could-revive-it/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">wired.com/story/ftc-click-to-c</span><span class="invisible">ancel-rule-killed-consumer-advocates-could-revive-it/</span></a></p>
Hacker News<p>'Click-to-cancel' rule is blocked</p><p><a href="https://apnews.com/article/ftc-click-to-cancel-30db2be07fdcb8aefd0d4835abdb116a" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">apnews.com/article/ftc-click-t</span><span class="invisible">o-cancel-30db2be07fdcb8aefd0d4835abdb116a</span></a></p><p><a href="https://mastodon.social/tags/HackerNews" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>HackerNews</span></a> <a href="https://mastodon.social/tags/ClickToCancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ClickToCancel</span></a> <a href="https://mastodon.social/tags/FTC" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FTC</span></a> <a href="https://mastodon.social/tags/News" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>News</span></a> <a href="https://mastodon.social/tags/Regulation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Regulation</span></a> <a href="https://mastodon.social/tags/ConsumerRights" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ConsumerRights</span></a></p>
Loki the Cat<p>Courts just gave the FTC a masterclass in cancellation policy. Rule to make unsubscribing easier? Cancelled. Reason? FTC didn't follow their own process when costs hit $100M+. The irony is delicious. 🎭</p><p><a href="https://yro.slashdot.org/story/25/07/09/152205/court-nullifies-click-to-cancel-rule-that-required-easy-methods-of-cancellation" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">yro.slashdot.org/story/25/07/0</span><span class="invisible">9/152205/court-nullifies-click-to-cancel-rule-that-required-easy-methods-of-cancellation</span></a></p><p><a href="https://toot.community/tags/FTC" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FTC</span></a> <a href="https://toot.community/tags/ClickToCancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ClickToCancel</span></a> <a href="https://toot.community/tags/ConsumerRights" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ConsumerRights</span></a></p>
rye<blockquote><p>The FTC claimed that it didn’t have to come up with a preliminary regulatory analysis because it initially determined that the rule’s impact on the national economy would be less than $100 million. An administrative law judge decided that the economic impact would be more than the $100 million threshold.</p></blockquote><p>Did the Judge use any reasoning beyond "I said so"? wtf. </p><p><a href="https://apnews.com/article/ftc-click-to-cancel-30db2be07fdcb8aefd0d4835abdb116a" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">apnews.com/article/ftc-click-t</span><span class="invisible">o-cancel-30db2be07fdcb8aefd0d4835abdb116a</span></a></p><p><a href="https://infosec.exchange/tags/clicktocancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clicktocancel</span></a> <a href="https://infosec.exchange/tags/activistjudge" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>activistjudge</span></a> <a href="https://infosec.exchange/tags/lobbying" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>lobbying</span></a> <a href="https://infosec.exchange/tags/corporatecapture" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>corporatecapture</span></a></p>
smeg<p>Killed a good thing that everyone but the bad parties are behind </p><p>Appeals court voids FTC's 'click to cancel' rule just before it starts<br><a href="https://thehill.com/policy/technology/5390731-appeals-court-voids-ftcs-click-to-cancel-rule-just-before-it-starts/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">thehill.com/policy/technology/</span><span class="invisible">5390731-appeals-court-voids-ftcs-click-to-cancel-rule-just-before-it-starts/</span></a></p><p><a href="https://assortedflotsam.com/tags/clicktocancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clicktocancel</span></a> <a href="https://assortedflotsam.com/tags/clicktocancelrule" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clicktocancelrule</span></a> <a href="https://assortedflotsam.com/tags/ftc" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ftc</span></a> <a href="https://assortedflotsam.com/tags/consumerrights" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>consumerrights</span></a> <a href="https://assortedflotsam.com/tags/anticonsumer" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>anticonsumer</span></a></p>
gtbarry<p>Judge rules SiriusXM’s annoying cancellation process is illegal</p><p>A New York judge has determined that SiriusXM’s “long and burdensome” cancellation process is illegal. In a ruling on Thursday, Judge Lyle Frank found SiriusXM violates a federal law that requires companies to make it easy to cancel a subscription</p><p><a href="https://mastodon.social/tags/FTC" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FTC</span></a> <a href="https://mastodon.social/tags/clicktocancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clicktocancel</span></a> <a href="https://mastodon.social/tags/SiriusSM" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>SiriusSM</span></a> <a href="https://mastodon.social/tags/subscriptions" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>subscriptions</span></a> <a href="https://mastodon.social/tags/NewYork" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>NewYork</span></a> <a href="https://mastodon.social/tags/radio" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>radio</span></a></p><p><a href="https://www.theverge.com/2024/11/22/24303294/sirius-xm-cancellation-process-illegal-ny-ag" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">theverge.com/2024/11/22/243032</span><span class="invisible">94/sirius-xm-cancellation-process-illegal-ny-ag</span></a></p>
JL Johnson :veri_mast:<p>I bet this new administration gets in the way of the <a href="https://vmst.io/tags/ClickToCancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ClickToCancel</span></a> guidance from the FTC. Heck, there's a decent chance there won't be an FTC by 2028. Too bad, they are one of the better branches for consumer protection.</p>
gtbarry<p>Guess who’s suing the FTC to stop ‘click to cancel’</p><p>Three industry groups, the NCTA, the Electronic Security Association (ESA), and the Interactive Advertising Bureau (IAB), are suing to prevent the Federal Trade Commission (FTC) from enforcing its new “Click to Cancel” rule that requires companies to make it easy to cancel subscriptions. </p><p><a href="https://mastodon.social/tags/FTC" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FTC</span></a> <a href="https://mastodon.social/tags/ClickToCancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ClickToCancel</span></a> <a href="https://mastodon.social/tags/NCTA" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>NCTA</span></a> <a href="https://mastodon.social/tags/ESA" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ESA</span></a> <a href="https://mastodon.social/tags/IAB" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>IAB</span></a> <a href="https://mastodon.social/tags/subscriptions" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>subscriptions</span></a> <a href="https://mastodon.social/tags/ToS" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ToS</span></a> <a href="https://mastodon.social/tags/technology" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>technology</span></a> <a href="https://mastodon.social/tags/tech" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>tech</span></a></p><p><a href="https://www.theverge.com/2024/10/23/24278020/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">theverge.com/2024/10/23/242780</span><span class="invisible">20/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups</span></a></p>
Brian Sletten<p>Unsurprisingly, companies whose business model is keeping unwanted subscriptions going are suing the FTC over “click to cancel”:</p><p><a href="https://www.theverge.com/2024/10/23/24278020/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">theverge.com/2024/10/23/242780</span><span class="invisible">20/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups</span></a></p><p><a href="https://mastodon.social/tags/technology" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>technology</span></a> <a href="https://mastodon.social/tags/consumerprotection" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>consumerprotection</span></a> <a href="https://mastodon.social/tags/ftc" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ftc</span></a> <a href="https://mastodon.social/tags/clicktocancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clicktocancel</span></a></p>
Benjamin Carr, Ph.D. 👨🏻‍💻🧬<p>Guess who’s suing the <a href="https://hachyderm.io/tags/FTC" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FTC</span></a> to stop <a href="https://hachyderm.io/tags/clicktocancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clicktocancel</span></a>? Yes, it’s exactly who you’d expect. <br>Groups representing telecom companies, home security companies, and internet advertisers don’t want to make <a href="https://hachyderm.io/tags/subscriptions" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>subscriptions</span></a> easier to cancel. <br><a href="https://www.theverge.com/2024/10/23/24278020/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">theverge.com/2024/10/23/242780</span><span class="invisible">20/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups</span></a></p>
Frankie ✅<p>Guess who’s suing the FTC to stop ‘click to cancel’</p><p>The cable industry, home security companies, and advertisers are suing to stop a rule requiring making it easier to cancel subscriptions.</p><p><a href="https://www.theverge.com/2024/10/23/24278020/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">theverge.com/2024/10/23/242780</span><span class="invisible">20/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups</span></a></p><p><a href="https://mastodon.social/tags/news" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>news</span></a> <a href="https://mastodon.social/tags/tech" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>tech</span></a> <a href="https://mastodon.social/tags/technology" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>technology</span></a> <a href="https://mastodon.social/tags/clicktocancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clicktocancel</span></a> <a href="https://mastodon.social/tags/usa" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>usa</span></a></p>
Joe Ortiz<p>Big Telecom such as cable companies, newspapers such as the New York Times, and retailers such as Amazon has all asked the 5th Circuit to block the FTC's recently adopted click-to-cancel rule. </p><p><a href="https://arstechnica.com/tech-policy/2024/10/cable-companies-ask-5th-circuit-to-block-ftcs-click-to-cancel-rule/" rel="nofollow noopener" target="_blank"><span class="invisible">https://</span><span class="ellipsis">arstechnica.com/tech-policy/20</span><span class="invisible">24/10/cable-companies-ask-5th-circuit-to-block-ftcs-click-to-cancel-rule/</span></a></p><p>In the case of "I and many people told you so", the death of the Chevron difference by SCOTUS is going to be bad in the long run and it looks like this is yet another casualty.</p><p><a href="https://mastodon.sdf.org/tags/ftc" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ftc</span></a> <a href="https://mastodon.sdf.org/tags/clicktocancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clicktocancel</span></a> <a href="https://mastodon.sdf.org/tags/policy" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>policy</span></a></p>
JL Johnson :veri_mast:<p>Boo hoo, we don't want click-to-cancel because we know making it hard for consumers to fire us makes us money. </p><p><a href="https://www.theverge.com/2024/10/23/24278020/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">theverge.com/2024/10/23/242780</span><span class="invisible">20/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups</span></a> <a href="https://vmst.io/tags/FTC" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FTC</span></a> <a href="https://vmst.io/tags/ClickToCancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ClickToCancel</span></a></p>
Libre :neurodiversity:<p>"Groups representing telecom companies, home security companies, and internet advertisers don’t want to make subscriptions easier to cancel."</p><p>Of course not and that's precisely why the government needs to intervene to protect customers. It shouldn't have to be this way but shady business is being shady and now it must.</p><p><a href="https://www.theverge.com/2024/10/23/24278020/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">theverge.com/2024/10/23/242780</span><span class="invisible">20/ftc-click-to-cancel-subscriptions-rule-lawsuit-telecoms-security-advertising-groups</span></a></p><p><a href="https://autistics.life/tags/ClickToCancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ClickToCancel</span></a> <a href="https://autistics.life/tags/Anticonsumerism" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Anticonsumerism</span></a> <a href="https://autistics.life/tags/FTC" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FTC</span></a></p>
Pyrzout :vm:<p>“Click to Cancel” Coming Soon <a href="https://hackaday.com/2024/10/22/click-to-cancel-coming-soon/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">hackaday.com/2024/10/22/click-</span><span class="invisible">to-cancel-coming-soon/</span></a> <a href="https://social.skynetcloud.site/tags/FederalTradeCommission" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FederalTradeCommission</span></a> <a href="https://social.skynetcloud.site/tags/clicktocancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clicktocancel</span></a> <a href="https://social.skynetcloud.site/tags/regulation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>regulation</span></a> <a href="https://social.skynetcloud.site/tags/News" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>News</span></a> <a href="https://social.skynetcloud.site/tags/FTC" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FTC</span></a></p>
IT News<p>“Click to Cancel” Coming Soon - If you’ve ever had to suffer through a call tree and a 9,000 hour wait on hold to ... - <a href="https://hackaday.com/2024/10/22/click-to-cancel-coming-soon/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">hackaday.com/2024/10/22/click-</span><span class="invisible">to-cancel-coming-soon/</span></a> <a href="https://schleuss.online/tags/federaltradecommission" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>federaltradecommission</span></a> <a href="https://schleuss.online/tags/clicktocancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clicktocancel</span></a> <a href="https://schleuss.online/tags/regulation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>regulation</span></a> <a href="https://schleuss.online/tags/news" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>news</span></a> <a href="https://schleuss.online/tags/ftc" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ftc</span></a></p>
Andrii Kuznietsov<p>❌ У США запроваджують правило <a href="https://social.kyiv.dcomm.net.ua/tags/ClickToCancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ClickToCancel</span></a></p><p>Це зобов'язує всі цифрові сервіси (зокрема, такі стримінгові платформи, як Netflix) надати клієнту право скасувати підписку по одному кліку. Без зайвих кнопок, без вікон та підтверджень.</p><p>У рішенні Федеральної торгової комісії США йдеть про те, що скасування передплати має бути «таким же простим у використанні», як і процес реєстрації:<br>«Компанії не повинні мати можливість обманом змусити вас платити за підписки, які вам не потрібні».</p>
gtbarry<p>Canceling subscriptions has to be as easy as signing up, the FTC says in a new rule</p><p>The Federal Trade Commission on Wednesday released a final rule called "click to cancel," which says online subscriptions should require the same number of clicks to end as they do to sign up, and in-person signups should have an option to cancel online or over the phone. </p><p><a href="https://mastodon.social/tags/FTC" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FTC</span></a> <a href="https://mastodon.social/tags/ClickToCancel" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ClickToCancel</span></a> <a href="https://mastodon.social/tags/subscriptions" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>subscriptions</span></a> <a href="https://mastodon.social/tags/finance" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>finance</span></a> <a href="https://mastodon.social/tags/ToS" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ToS</span></a> <a href="https://mastodon.social/tags/technology" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>technology</span></a> <a href="https://mastodon.social/tags/tech" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>tech</span></a></p><p><a href="https://www.npr.org/2024/10/16/nx-s1-5154814/click-to-cancel-subscriptions-memberships-ftc-rule" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">npr.org/2024/10/16/nx-s1-51548</span><span class="invisible">14/click-to-cancel-subscriptions-memberships-ftc-rule</span></a></p>