Yoss1960<p>It doesn't happen often - but today, the <a href="https://mastodon.me.uk/tags/GRO" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>GRO</span></a> gave a full refund on a certificate order I placed.</p><p>Why? Because, although the person appears in the index, the certificate is, currently, not available to the GRO (poor quality, missing, IDK)</p><p>In fact, this is the first time I've experienced such a thing in over fifteen years of certificate ordering.</p><p><a href="https://mastodon.me.uk/tags/FamilyHistory" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>FamilyHistory</span></a> <a href="https://mastodon.me.uk/tags/Genealogy" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Genealogy</span></a><br>1/2</p>