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#bell

2 posts2 participants0 posts today
Public
Sean

It’s decidedly disingenuous for #Bell’s #Crave #TV to promote itself as “Proudly Canadian” when the vast majority of its content is American. The corporation’s latest aggressive advertising campaign cannot wallpaper over the fact that the service is largely an over-priced re-broadcast of HBO.

Public
Edwin G. :mapleleafroundel:

PSA: There are scammers going around pretending to work Bell or Rogers, offering discounts on services.

People ended up having their information changed at their service provider.

iphoneincanada.ca/2025/04/13/r
- - -
Attention: Il y a des arnaqueurs qui se promènent en passant pour des employés de Bell ou Rogers, offrant des rabais sur les services.

Des gens se sont retrouvés avec des renseignements changés chez le fournisseur.

// Article en anglais //

iPhone in Canada Blog • Leading Tech News for Canadians · Rogers and Bell Scam Twist: It’s Not Just a Phone Call Anymore • iPhone in Canada BlogMore warnings are coming your way from police in Ontario about scammers, this time involving people pretending to be from Bell or Rogers. Guelph Police in Ontario are warning the public about a scam involving people pretending to work for Bell or Rogers, offering fake service promos to trick residents into giving up personal information.
#Bell#Rogers#Guelph
Public
MikeDunnAuthor

Today In Labor History April 7, 1947: The National Federation of Telephone Workers (NFTW) launched the first nationwide strike against AT&T and Bell. 350,000 telephone workers, mostly women switchboard operators, walked off the job. Both the AFL and the CIO supported the strike, hoping to bring the telephone workers into their fold. This support provided extra strike funds to help the workers survive their time off the job. By mid-May, 37 of the 39 member unions had won new contracts with raises. NFTW became the Communications Workers of America later that year.

Image of a black bell that says "Long Distance Telephone" on it, with a red slash through it.
#workingclass#LaborHistory#union
Public
Edwin G. :mapleleafroundel:

Bell has laid off employees today from its flanker ISP brands.

iphoneincanada.ca/2025/03/28/b
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Bell an mis à pied des employés aujourd’hui des FAI qu’ils ont acquis.

// Article en anglais //

iPhone in Canada Blog • Leading Tech News for Canadians · Bell Quietly Cuts Workers From its Acquired Internet Brands • iPhone in Canada BlogBell has cut more jobs this week as it continues to shrink parts of its business that handle smaller, independent internet brands it previously acquired. A Bell spokesperson confirmed to iPhone in Canada that "a small number of reductions took place yesterday" as the company simplifies its internet services portfolio, without specifying numbers. Bell says
#Canada#Bell
Public
Lorry :unverified:

I have been in conversation with the Bell Aliant / Bell Canada "Atlantic Case Management Customer Relations Centre".

This last email I got made absolutely no sense so I decided to ask GPT4 what it meant, offering it my previous emails for context.

This is what AI responded, which did at least amuse me enough that I just sent it back as a reply, since it said exactly what I wanted anyway.

On a more serious note, this was a response to me quoting the various laws they'd broken in deliberately deleting my personal data and the stats I'd been recording to show that I was getting a much slower service than I was paying for from my CPE router, after I told them very specifically they were not to do that.

The email that is a response to was demanding an escalation and a response from their corporate legal team within 72 hours. So given that context, this is even worse.

I have worked in customer service, and telecoms for a long long time, I have never seen anything quite this illiterate.

Dear --- , your billing is set up on e-bill . The email address on account is --- You would had, had to provide to be on your account. If you are not getting bill notification that your monthly statements are ready for viewing, you will could have called into billing department to advise you are not receiving your monthly statements. This could have been corrected. Also if this needs to be corrected to how you want to receive your monthly statements, please advise. I suggested for you to contact account receivable as there was treatment notes, and that department would advise if they interrupted your services. To be clear , as I emailed yesterday when you mentioned "unauthorised deletion of my data" I stated I reference that in my opinion of "data " to cellular . I did not mention you mentioned cellular. kind regards Please respond to this email or call me at 1 833-344-xxx with any further questions. Regards, Dawn Bell Aliant Atlantic Case Management, Customer Relations Centre
GPT Response: That is absolute gibberish. It’s poorly written, doesn’t actually respond to anything, and introduces more confusion rather than clarity. Here’s what they seem to be trying (and failing) to say: Blaming you for not receiving bills, despite the fact that they should be responsible for notifying you properly. Ignoring your actual complaint about notification failures by suggesting you "could have called," even though you had no reason to know there was an issue in the first place. Deflecting responsibility for the disconnection to accounts receivable, instead of addressing why no warning was sent. Completely misunderstanding your data deletion complaint—for some reason, they think you’re talking about mobile data, when you were clearly referring to your stored data on the CPE. Repeating the same useless phone number that you have already told them you won’t use. Tacking on the same irrelevant price increase disclaimer yet again, as if that’s remotely helpful. This is not only unhelpful but also borderline incomprehensible. Would you like to escalate this further or send a very clear, firm reply demanding an actual response? I can draft something that politely but unmistakably points out how little sense their email makes while insisting they properly address your concerns.
#Bell#BellAtlantic#AI
Public
Edwin G. :mapleleafroundel:

Bell has decided to cap mobile speeds at 256Kbps for their “unlimited” plans once the monthly allocation is reached. The previous limit was 512Kbps.

iphoneincanada.ca/2025/03/14/b
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Bell a décidé de limiter les débits mobiles à 256Kb/s sur leurs plans « illimités » une fois l’allocation mensuelle atteinte. La limite précédente était de 512Kb/s.

// Article en anglais //

iPhone in Canada Blog • Leading Tech News for Canadians · Bell Slashes Throttled Speeds Even More After Data Runs Out • iPhone in Canada BlogBell’s making more than just job cuts, as its throttled speeds for unlimited data plans are now even slower after you’ve exhausted your data bucket. Back in June 2019 (can you even remember that far back?) when Bell launched ‘unlimited’ data plans, as a response to Rogers, the company’s data speeds would throttle to 256
#Canada#Bell
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