Great piece @j9t posted yesterday on ticket management - the importance of managing a ticketing system right, best practices, etc.

In my experience, a ticketing system will always work if maintained correctly.

https://meiert.com/en/blog/on-ticket-management

Looking for a #Spiceworks alternative. Free is nice, but not required. Must have 2FA for login. IP Whitelisting, O365/AD Integration, and Inventory Management are a plus. Hit me. #HelpDesk #TicketingSystem #TechSupport

Extraordinarily Confused Congressional Rep. Thinks Social Media Companies Are Secretly Communicating With Gov’t Censors… Via Jira

https://www.techdirt.com/2023/02/15/extraordinarily-confused-congressional-rep-thinks-social-media-companies-are-secretly-communicating-with-govt-censors-via-jira/

#electionintegritypartnership #houseoversightcommittee #electiondisinformation #informationsharing #annapaulinaluna #ticketingsystem #disinformation #alexstamos #atlassian #elections #stanford #jira